Airports Council International: Half of passengers want to travel again soon
Article written by
Airports Council International – the global trade representative of the world’s airport authorities – has published the ASQ Global Traveller Survey, revealing that 48 per cent of travellers considered themselves likely to travel within the next three months.
The report is designed to “help airports plan for future demand – in the short, medium, and long term – and to adapt customer experience accordingly”. While the findings are promising, the survey added that the recovery of air travel is reliant on airports and airlines imposing measures to address health and safety risks.
Surveyed travellers cited the following measures as important: mandatory mask-wearing, Covid-19 testing prior to travel, the installation of hand sanitising stations, and contactless experiences in airports.
Luis Felipe de Oliveira, ACI World Director General, said:
“One of the keys to recovery will be the aviation industry’s understanding of the changing needs of passengers and ACI’s new survey provides insight into how COVID-19 is affecting passenger expectations and future travel plans.
“It is reassuring that travellers are eager to travel again and our survey will help airports make the right decisions in providing the best and safest customer experience. Airports, airlines and their partners need to continue to increase the level of confidence in the entire passenger journey and provide and communicate the measures they are introducing to keep passenger healthy and safe. ACI’s Airport Health Accreditation programme provides airports with not only a tool to assess their health measures against globally-recognized standards but also a way to communicate to passengers about these measures.”
95%of our clients rate our service as excellent or outstanding.
"Having been a customer for many years, Business Travel Centre has provided an excellent service with an overall expertise of travel knowledge as well as a personal service for our company's specific requirements which has proved invaluable."
"Choosing to work with Business Travel Centre has been one of the best decisions we made for our business. We receive an excellent service by professional, yet friendly people who make sure our travel needs are met. I would highly recommend this company."
"Business Travel Centre have really simplified how we travel for work. We have a dedicated team member to help us each time and a guarantee that they will find you the best deals. It’s a one stop shop for all of our travel now and has freed up our time a great deal. They offer a quick, friendly and professional service and the out of hours team are also a god send for when things don’t go to plan!"
Looking for a new Travel Management Company or just considering outsourcing your travel programme for the first time?
Do you want to know how Business Travel Centre helps you book, manage and report on your business travel programme as well as make your savings?
Use the form to get in touch with us!
LOCATION: Travelworld International, Church Lane, Prestwich Manchester, M25 1AN
OPEN HOURS: Monday-Friday: 9am – 5pm Weekends: closed Bank Holidays: closed
For all the latest Business Travel news, sign up for our monthly email updates!